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Privacy & Data Use

Crescent Solutions Landscaping Privacy Policy

Last updated: March 19, 2026

We collect personal information when homeowners and property managers request landscape design, hardscaping, turf, outdoor lighting, or full yard installations through our website forms, phone calls, and follow-up communication. This page explains what we collect, why we collect it, and how we use trusted systems to manage contact requests and follow-up communication.

1. Information We Collect

Information You Provide

  • Name, address, and contact details
  • Project details about landscape design, hardscaping, turf, or lighting
  • Photos, notes, and documents you submit for estimates
  • Preferred scheduling windows and communication preferences

Information Collected Automatically

  • IP address, browser type, and device details
  • Pages viewed, session duration, and site interactions
  • Referral and ad campaign data used for marketing attribution
  • Cookie and analytics signals where enabled in your browser

2. How We Use Your Information

  • Provide estimates, quotes, scheduling, and project updates
  • Respond to requests for landscape design and installation support
  • Send reminders and follow-ups by phone, text, and email
  • Improve site performance, customer experience, and campaign effectiveness
  • Maintain records needed for operational, legal, and warranty purposes

3. Contact and Follow-Up Communications

Form submissions and qualified inquiries are processed through our internal communication systems to manage lead stages, appointment reminders, and follow-up messages. This helps us respond quickly and provide consistent communication from first contact to project completion.

You can unsubscribe from promotional emails or texts at any time, and we limit access to lead data to authorized team members and service providers who need it to perform their roles.

5. Data Sharing and Security

  • We may share data with trusted platforms that support quoting, CRM, scheduling, and communications.
  • We do not sell personal data to third-party data brokers.
  • We use administrative and technical safeguards to protect personal information.
  • No online system is 100% secure, but we continuously work to reduce risk.

6. Your Rights and Choices

You may request to:

  • Access a copy of your personal data
  • Correct inaccurate information
  • Delete eligible data from active systems
  • Opt out of promotional text or email campaigns

To submit a privacy request, use our Contact page.

7. Retention, Children's Privacy, and Policy Updates

We retain data only as long as needed for customer service, project records, legal obligations, and reasonable business operations. Our services are not directed to children under 13. We may update this policy from time to time, and changes will be reflected by the "Last updated" date on this page.